October 17, 2005 Anchorage, AK and London, Ontario, Canada
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Leading Credit Union Chooses VISTAatm
Alaska USA Federal Credit Union has announced its selection of Phoenix Interactive's VISTAatm terminal software for its ATM software replacement project. The Phoenix Interactive solution will be used across Alaska USA's entire 100% NCR ATM network. VISTAatm will serve to enhance cardholder experience and further deliver on Alaska USA's commitment to providing members with the high quality financial services they need. Alaska USA Federal Credit Union is the largest credit union in the State of Alaska and counts one of every three Alaskans as members.
"We are confident that VISTAatm will strengthen Alaska USA's service commitment to their members by enhancing the ATM experience. This move to a flexible and proven multi-vendor solution will further improve Alaska USA's ability to introduce new feature functionality and support new types of hardware on Alaska USA's ATMs today and tomorrow", said Scott Anderson, Director of Business Development for Phoenix Interactive.
The enhanced functionality and flexibility of VISTAatm further strengthened the proposition for Alaska USA as a joint shareholder of Alaska Option, a full service EFT network for financial institutions in Alaska and the Pacific Northwest. Specifically compelling were VISTAatm's proven multi-vendor capabilities and the software's ability to deliver the flexibility Alaska Option demands to proactively respond to the needs of their current and future EFT customers.
"Alaska Option will now have the ability to manage multiple ATM models across all major hardware platforms using a single software application." said John Shipe, CEO of Alaska Option and CIO of Alaska USA Federal Credit Union. "Alaska USA has been looking for a way to more effectively leverage its ATM deployment strategy by providing additional value-added services to its members. VISTAatm has provided the means to do so."
Anderson added, "Phoenix is very excited to be partnering with such a well respected organization. The commitment to excellence demonstrated by teams at Phoenix and Alaska USA will certainly serve to benefit Alaska USA's members."
About Alaska USA
Alaska USA Federal Credit Union is a not-for-profit, member-owned, financial services cooperative, committed to providing members with the high quality financial services they need, when and where they need them - affordably, conveniently and professionally. Established in 1948, Alaska USA provides service to members worldwide through an extensive Member Service Network consisting of branches throughout Alaska and in Washington State; ATM and point-of-sale (POS) access; a toll-free Member Service Center and free 24 hour PC and phone account access. www.alaskausa.org
About Alaska Option
Alaska Option is a full-service EFT network offering automated teller machine (ATM) and point-of-sale (POS) transaction switching and settlement services to financial institutions and financial service providers in Alaska, the Pacific Northwest and Hawaii. Alaska Option's services make it possible for consumers to access a growing number of ATM and POS terminal locations to withdraw cash, transfer funds and make purchases using an Alaska Option debit card. www.alaskaoption.com
About Phoenix Interactive Design
Phoenix Interactive Design, Inc. is the leading provider of software solutions for ATMs and has been improving the customer experience at the ATM and saving Banks money and time for over 18 years. Phoenix's long history of success and multi-vendor expertise is encapsulated in VISTAatm - revolutionary and proven multi-vendor ATM software for Windows-based hardware platforms. In addition to empowering Banks and other self-service providers to choose any ATM hardware, VISTAatm has successfully enabled Banks globally to meet Triple DES, Accessibility/Audio Lead Through and EMV/Chip Card compliance needs, has reduced the cost of channel ownership through hardware savings and operational efficiency and has dramatically re-engineered the customer experience from simple "transactions" to "interactions".
For more information, please contact: Marlene Goncalves, Phoenix Interactive Design @ (519) 679-2913 or email marketing@phoenix-interactive.com.