November 2006 London, Ontario, Canada PRINT VERSION

Keeping up with rapid and complex changes in the Self-service environment; Introducing ATM Management and Terminal Control with a single Command

Phoenix Interactive Design Inc., the market leader in independent multi-vendor Self-service and ATM terminal software (VISTAatm™), today announced the introduction of Phoenix Commander™, a new software product aimed at providing ATM channel owners with a 360° view of the self service network to take total control, improve competitive edge and maximize remote management capabilities.

Commander combines a comprehensive package of server-based, real-time management tools and reporting portals to improve inventory and asset knowledge, personalization, marketing, management of configuration parameters and centralization of statistics and metrics across all Microsoft Windows-based Self-service and ATM devices. The product revolutionizes centralized management of complex, client-based ATM and Self-service hardware networks benefiting business, marketing, technical and operational areas of the self-service delivery channel.

"The introduction of Commander™ to the ATM channel is the productivity and centralized management breakthrough that customers have been asking for," said John Spenler, Chief Technology Officer at Phoenix. "This is a cutting edge product far superior to what's available for self-service management in the marketplace today. Channel owners have been forced to rely on static, decentralized and manually compiled data and reporting to manage the network. This proves to be ineffective in increasingly complex environments with the deployment of TCP/IP, Microsoft Windows-based client software and XFS-compliant, multi-vendor hardware networks. Commander™ fills a void that until today has caused challenge, added to the overall cost of ownership and impacted change management in this critical and time-sensitive channel."

The software will dramatically improve service and operational efficiency through a comprehensive and consolidated view of the self service network. Commander™ enables the ability to remotely drill down to details of a single ATM/Self-service device or a defined group of devices in real time to proactively identify trends and problems, measure and evaluate hardware performance, centrally manage configuration, change and localization and generate user-friendly, real-time reports with one command.

"We're launching this new product to augment the VISTAatm software suite and to improve and centralize the remote management of any Microsoft Windows-based Self-service/ATM network," added Doug Parr, Senior Vice President at Phoenix. "This new management and control environment provides customers with flexibility, accuracy and real-time knowledge in an ever evolving and increasingly complex channel. That's great news for Self-service/ATM business, operational and technology management teams who have been seeking best-in-class productivity tools to maximize channel efficiency and terminal control."

For more information on Phoenix or the product, please visit Phoenix at BAI's 2006 Retail Delivery Expo (booth #618).

About Phoenix Interactive Design, Inc.

London, Ontario-based Phoenix Interactive Design Inc. provides Windows™-based multi-vendor ATM operating software to the financial services industry that, because it successfully interfaces with the major ATM hardware manufacturers, maximizes profitability in self service channels by providing financial institutions with software independence. Phoenix's software provides its customers with the ability to separate purchasing decisions, allowing for greater negotiating power at the vendor level.

For more information, please contact: Marlene Goncalves, Phoenix Interactive Design @ (519) 679-2913 or email marketing@phoenix-interactive.com.