ABN AMRO's LaSalle Bank completes replacement of legacy ATM software with Phoenix's VISTAatm product and improves the Bank's customer experience.The Enhanced Customer Interface and ADA-Compliant Audio Assist Technology on ATMs Makes the Difference Phoenix Interactive Design, Inc. is pleased to announce the successful completion of the VISTAatm software replacement project for LaSalle Bank's network of ATMs with rollout completed on over 1,100 NCR, Diebold and Wincor ATMs with a single runtime application across all ATMs. LaSalle Bank (a subsidiary of Netherlands-based ABN AMRO Bank N.V.) was one of the first Banks globally to implement the Microsoft Windows XP Professional operating system on self-service/ATM devices. Subsequently, the Bank has successfully implemented the solution on over 1,100 ATMs spanning multiple hardware types with a single runtime application solution that offers English and Spanish language support for both on-screen and for audio-assisted transactions. Implementation of the VISTAatm solution across all of LaSalle Bank's 1,100+ ATMs was completed in September 2007.
About Phoenix Interactive Design, Inc. London, Ontario-based Phoenix Interactive Design, Inc. is the world's leading independent provider of Windows™ based, multi-vendor ATM software for the financial services industry. Phoenix's large global install base, consisting of Banks and Retailers, has maximized profitability in their self-service channels through software independence. Phoenix's proven vendor neutral VISTAatm software provides the ability to separate hardware and software purchasing decisions, providing greater negotiation power and the flexibility to choose from a variety of ATM hardware manufactures. For more information, please contact: Marlene Goncalves, Phoenix Interactive Design @ (519) 679-2913 or email marketing@phoenix-interactive.com. 
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VISTAatm is a world-class self-service product that focuses on achieving hardware independence, maximizing investments in 'legacy' environments and enabling LaSalle Bank to connect into new sources of data and information to enhance interactions with customers at the ATM. This new interface provides the Banks' ATM customers with the ability to "set preferences" for cash & receipt options and interact with the ATM in their choice of language - English or Spanish. Additionally, the Bank has implemented "American Disabilities Act" - Compliant Audio Assistance at the ATM in both English and Spanish with the VISTAatm Text-to-Speech product - all in a Microsoft Windows XP Professional environment and certified on the latest industry XFS standards for multiple vendor ATM platforms including Diebold 'ix', Diebold Opteva, NCR, and Wincor-Nixdorf.
Scott Anderson, Director - Strategic Accounts at Phoenix, comments, "The Bank's spirit and drive to do what's right for their customers and make a difference in the markets served by LaSalle Bank was accomplished by adopting our leading-edge ATM software technology. VISTAatm has proven it's capabilities to meet the varied business and technology needs of this sophisticated Bank. Support for varied marketing needs, multiple language support, Text-to-Speech technology and seamless implementation with a single runtime application installed on four distinct ATM hardware platforms validates to the industry that multi-vendor systems are possible, cost-effective and easy to implement. Our successes together thus far are just the beginning as we continue to build upon the leading-edge technology foundation the Bank has deployed today".
