NEWS

October 2007
Leeds, England


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Clydesdale Bank

Yorkshire Bank

Yorkshire Bank and Clydesdale Bank - Speed to Market with Phoenix's VISTAatm Software



Yorkshire Bank and Clydesdale Bank of the United Kingdom (parts of the National Australia Bank Group) have recently introduced Mobile Phone Top Up (MPTU) service at their ATMs. Amazingly, the project was completed from initiation to rollout across a fleet of almost 1000 ATMs in just nine weeks.

Today, many banks still wrestle with writing a business case to introduce new non-core banking functionality, i.e. providing a cost benefit analysis where the potential revenues of new transaction types outweighs the cost and time effort to implement such initiatives. However, with Phoenix's solutions, costs and timescales are vastly reduced making the addition of new functionality like MPTU very viable - and profitable. In this case, besides the speed to market benefit, the cost of the development was repaid in a fraction of the time it would have taken under the previous model.

Sue Bentley, head of ATM channel management for both banks, states: "We had a tight timeline to allow us to implement the service before a freeze period, Phoenix and VISTAatm enabled us to meet our deadline and did so without any subsequent implementation issues."

"Both new revenue and cost savings are focus areas for most banks we talk to... This is simply one of the many examples of the VISTAatm application and our related Developer Edition workbench facilitating revenue generating initiatives while also providing true time and cost reduction benefits for our clients" says Doug Parr, Phoenix's senior vice president.

About Phoenix Interactive Design, Inc.

London, Ontario-based Phoenix Interactive Design, Inc. is the world's leading independent provider of Windows™ based, multi-vendor ATM software for the financial services industry.

Phoenix's large global install base, consisting of Banks and Retailers, has maximized profitability in their self-service channels through software independence. Phoenix's proven vendor neutral VISTAatm software provides the ability to separate hardware and software purchasing decisions, providing greater negotiation power and the flexibility to choose from a variety of ATM hardware manufactures.

For more information, please contact: Marlene Goncalves, Phoenix Interactive Design @ (519) 679-2913 or email marketing@phoenix-interactive.com.


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