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Professional Services

Project Management

The Phoenix Professional Services team has a track-record for managing multiple, complex and leading-edge projects where technical, creative and business objectives have been merged to create solutions for our clients around the world.

Our experienced Project Implementation and Management teams have an unparalleled understanding of all the activities and components necessary to execute a successful self-service strategy in today's complex and dynamic environment. We see the 'big picture' and bring thought leadership, experience and value-added recommendations to your solution that ensure your project is on time, on budget and meets the business needs of your organization.

Find out more about our Professional Services

The Phoenix team of professionals includes:

  • Project Managers
  • Product Managers
  • Account Managers
  • Self-Service Experts
  • Business Analysts
  • User Interface Design / Human Factors Experts
  • Graphic/Multimedia Designers
  • Software & Systems Engineers
  • Solution Architects

Together, we bring unparalleled self-service expertise to all your ATM initiatives whether they're initial deployments, new feature rollouts, system upgrades, technology refreshes or network expansions.

Microsoft Patch Verification Services

An ATM environment requires unique security lockdown and management to ensure maximum security and availability. As a result, some hot fixes or patches released by Microsoft could adversely impact your ATM's overall performance and availability. Phoenix offers an exclusive Microsoft Patch Verification Service to assist you in managing your ATM network. Microsoft Patch Verification subscribers receive a detailed Impact Analysis from Phoenix which includes our recommendations for patch deployment to your network.

New Hardware and XFS Certification Services

The VISTAatm™ platform is continually certified with new hardware from multiple vendors and new versions of the vendor's XFS Service Providers. Our multi-vendor hardware experience is second to none.

Kudos

The project itself has been an excellent example of a true partnership between the Bank and Phoenix, underpinned by the superb expertise and commitment displayed by the team.

General Manager Direct Retailing & Channel Banking,BNZ more →