WHAT WE DO





Terminal Software

Unbundle hardware and software
Phoenix's VISTAatm for Windows represents revolutionary improvement to the ownership and management of Self-Service Channels. This proven vendor-neutral, open standards platform puts control into your hands by removing the proprietary constraints of software and opening the door to choose hardware from any major manufacturer.

Diebold Opteva 760 NCR 5875 Wincor-Nixdorf 2100

VISTAatm's flexible options and open architecture give you the power to choose any ATM network solution, hardware platform, cash management solutions, software distribution solutions, maintenance and servicing options, switch interfaces, message formats, etc. - all with the confidence in knowing that VISTAatm will integrate seamlessly with your host environment and ATM network. VISTAatm provides immediate value to both your bank and your customers - and protects your investment by ensuring a migration path to future technology and network options.

The VISTAatm platform includes a built-in ATM application with standard transactions and functionality. It is designed from the ground up to integrate quickly and seamlessly into your environment. The customer experience is based on industry standards and best practices and can be deployed "as is" - simply incorporating your corporate branding and attract content - or it can be extended using a rich set of available services and the VISTAatm Developer Edition Workbench.

Benefits

  • Procurement Savings - VISTAatm's proven Multi-Vendor capabilities translate into immediate and long term tangible savings for your bank. Separating your hardware and software decisions gives you immediate power to negotiate lower hardware costs.
  • Operational Savings - Manage one run-time application across your entire network. Streamline your workflow. Reduce training requirements with one Operator/Maintenance interface regardless of hardware make or model.
  • Speed to Market - VISTAatm was designed from the ground up to be vendor-neutral - unlike other Windows solutions that were built for one hardware platform and subsequently retrofitted to others. This means you can deploy quickly today and be confident that your investment is protected and you are ready for any changes that get introduced into your network, by choice or as a result of mergers - and changes will happen in this new dynamic smart client environment.
  • Built-in Application - A built-in application with a rich set of transactions is ready to integrate into your environment and deploy quickly.
  • Self Sufficiency - A developers' workbench, VISTAatm DE, provides you with a desktop tool to extend, modify and test your application and ensures you are positioned to be self-sufficient.
  • Brand Identity - VISTAatm not only has a built-in application ready to deploy, it is ready to incorporate your corporate colors, your brand identity, and your marketing quickly and creatively. A positive and strong brand identity is a pre-requisite to retaining your current customers and attracting new customers. With VISTAatm, the ATM channel can be a key part of your overall strategy to communicate the qualities of your products and services and differentiate you from your competition.
  • Customer Loyalty - VISTAatm user interface is based on global industry best practices and usability standards - for all your customers. Audio leadthrough ensures the needs of your visually impaired customers are met. 1:1 Personalization opens the door for you to manage all your customers on an individual and personal basis at this strategic and often-used delivery channel. Read more about 1:1 Personalization
  • Keep up with Industry regulations, demands and trends - The introduction of Windows and a smart client environment brings with it the demand for change and for many new functions and features. Phoenix is committed to supporting new industry initiatives. Yearly updates for all our products ensure you are always ahead of the game - whether it is new technology, a new security requirement or new functionality. Today, VISTAatm fully supports 3DES, EMV/chip transactions, deposit automation, remote key, audio leadthrough, channel integration, 1:1 personalization, targeted marketing, and more.
  • New Functionality. New Revenue - The ATM channel can now truly participate as part of a multi-channel strategy, unhampered by long lead-times and costly change. Integrate your ATM channel with other data sources to bring new services and revenue streams to the ATM in the fast timeframes you expect from other direct banking channels.
  • We'd like to help your bank make a difference!
    Contact us for more details on the benefits of our self-service solutions.